Dealership updates from Toowoomba Toyota | Toowoomba Toyota

Dealership updates from Toowoomba Toyota

At Toowoomba Toyota, we are closely monitoring the Coronavirus situation and following the advice provided by the relevant Government health departments.

These remain challenging times and with the situation evolving, we are taking precautionary methods at Toowoomba Toyota to ensure the health and safety of our customers and staff - this is our highest priority.

We are committed to providing our customers and staff with a safe and hygienic environment, and we will continue to take advice from the Department of Health to make sure we are taking all necessary steps to ensure ongoing safety.

We are still open for sales and service, however, we understand the situation is constantly changing and will endeavour to inform all customers of any changes as soon as possible.

Thank you for your cooperation and support during this time.


Sales

Order your New or Pre-Owned Vehicle online here!


597 Ruthven Street, Toowoomba QLD 4350

Phone: (07) 4631 8300  

Fax: (07) 4638 3996

Email: enquiries@toowoombatoyota.com.au

Sales Contact and Trading Hours

Monday - Friday : 8:00am - 5:00pm
Saturday : 9:00am - 1:00pm
Sunday : Closed

Showroom : (07) 4631 8300

Parts

Enquire about your parts needs here!


3 Telford Street, Toowoomba QLD 4350

Phone: (07) 4631 8388  

Fax: (07) 4638 1948

Email: parts@toowoombatoyota.com.au

Parts Contact and Trading Hours

Monday - Friday : 7:30am - 4:30pm
Saturday : Closed
Sunday : Closed

Parts : (07) 4631 8388

Service

Book your service online here!


3 Telford Street, Toowoomba QLD 4350

Phone: (07) 4631 8350  

Fax: (07) 4638 1948

Email: service@toowoombatoyota.com.au

Service Contact and Trading Hours

Monday - Friday : 7:30am - 4:30pm
Saturday : Closed
Sunday : Closed

Service : (07) 4631 8350


Safety precautions being taken by each department:

SALES

Each of our separate departments are following the guidlines and have inplemented the following;

  1. We are practicing social distancing. This includes spacing out our Guests, Sales and Reception areas to implement the 1.5 metre rule at all times
  2. Our team would like to take to you on a test drive. The interior of the vehicle is sanitised prior to and after each test drive this includes the external door handles
  3. If you feel that you are at risk if you visit our dealership, we can facilitate a purchase over the phone or via email. You can have full confidence that you will receive the full buying experience
  4. If you do not feel comfortable visiting the dealership, and live a reasonable distance from the dealership* we will drive your vehicle to you! You can have full confidence that all hygiene practices are implemented.
  5. Purchase your new Toyota online here!
    *Vehicle delivery limit is at the descretion of the dealership.

SERVICE

  1. We have put in social distancing line markings and signs around the department
  2. We have temporarily discontinued the courtesy bus
  3. We have temporarily discontinued Saturday servicing
  4. Staff meetings on social distancing and hygiene practices
  5. Distanced all staff working areas to 1.5m
  6. Distanced our guest waiting lounge chairs to minimum 1.5m
  7. Removed kids’ toys
  8. Removed all reading material and sales brochures
  9. Added hand sanitisers to staff and guest areas
  10. All loan cars touch points are being sanitised every morning before they are loaned out
  11. Technicians are sanitising guest vehicle touch points before and after service/repair
  12. We have a process for touchless drop off and pick up where guest does not need to touch any paper work or EFTPOS machines, their car keys are put into a sealed plastic bag by the guest and removed by the guest at pick up.
  13. Concierge servicing (pick up and return of your vehicle to your home/ work)*
    *Delivery within the Toowoomba City limits only

FINANCE AND INSURANCE

  1. Toyota Finance products available for private and business guests
  2. Finance quotations and applications over the phone
  3. Motor vehicle insurance over the phone
  4. Remotely sign finance documents with E-Sign facilities
  5. Seamless and easy communication over email

PARTS

  1. We have put in social distancing line markings and signs around the department 
  2. We have temporarily discontinued Saturday trading
  3. We are offering online trading - the parts form is already available on our website - https://toowoombatoyota.com.au/enquiry/parts
  4. We are now offering home delivery for your parts with over the phone payment available*
    *Delivery within the Toowoomba City limits only. Delivery only vaild on orders over $50.

Just some of Toowoomba Toyota's advantages:

  • Toyota Access
  • Toyota Genuine Parts
  • Toyota Certified Advantage
  • Toyota Insurance Advantage
  • Toyota Fleet Specialist
  • 5 Year Warranty